Points to remember before buying from Shopkeeper..

Demand your Rights -

Shopping is fun for some and for some it’s a job, a complicated job. Market is full of deceptive products and brands. From money to quality, everything is at stake. Above all, for grocery items health is in jeopardy. Have you felt cheated with any product or service, product is overpriced, or not up to the promised satisfaction? Apart from the companies, you yourself can be the reason of it if you don’t know the following. Jaago grahak jaago!
Thing we shall always check before buying any product may it be a milk packet, sachet of sugar or a bottle of wine.

1. Company And Brand Of The Product : Survey on the market trend; what product of what company is leading and why. What are the trends, durability and promises or commitments made by product or its company? Buy certified products from recognized company only. Jaago grahak jaago!
2. Packing Seal : Before buying anything, you should confirm that the product is properly packed and locked with the respective company’s seal. If there is any hole or the packing is stale or re-packed or open, then do not buy that product and immediately bring the matter into the knowledge of its distributor. Jaago grahak jaago!
3. Manufacturing and Expiry Date : People often end up noticing the expiry date, however manufacturing date is also an important point to consider. Jaago grahak jaago!
4. MRP : MRP is maximum retail price of a product set by the company of that product. That means either at lesser amount or at exact MRP value. Anything sold above ends up at the wrong side of the law. Jaago grahak jaago!
5. Discount : From medicines to soft drink, companies give good margin to retailers and distributors, so it’s consumer’s right to ask for the price cut. Sometimes companies give some offers for the consumers, but retailers do not give it to us. Jaago grahak jaago!
6. Quantity and Quality : Check the quantity of the product. Is it underweight or over weight? the weight includes the product’s weight or packing weight also? Jaago grahak jaago!
7. Customer Care No. : Every product has customer care or complaint number in one of the corner of its packing. Always check it and reply if you are not satisfied. Jaago grahak jaago!
8. Retailer or Distributor : Product reliability depends on the place you are buying it. Go to authentic retailers to minimize the risk of cheating. Jaago grahak jaago!

Here is the help line no. to log grahak complaint

Toll- free no. from MTNL or BSNL-   1800-11-4000